Customer Lifecycle Processes and Onboarding
Introduction
This guide ensures that manufacturer End-of-Life (EoX) dates are sourced from reliable manufacturer resources and reflect the most recent data or official announcements.
Customer Checks
1. EoX Data readiness
TBC
| No | Task | Link |
| 1 | Check manufacturers data quality under Netos Core on Product Feed menu | https://docs.netos.io/books/netos-core-data-pipelines/page/data-pipeline-scenarios-guide |
| 2 | Ensure Data Feed has run successfully and completed | https://docs.netos.io/books/netos-core-data-pipelines/page/data-pipeline-audit-run-history |
2. Data Integrity
Based on the outputs from Point 1 above, do the followings:
- Check last scrape date from the official manufacturers webpage, for example, Meraki manufacturer had the latest EoX date announcement was dated on Dec 19, 2025 (as shown on red arrow):

- Sample data check
The following steps outline the process to ensure that End-of-Life (EoX) dates for each manufacturer are prepared, validated, and successfully uploaded into Netos Insight Lifecycle Analysis.
