# Customer Lifecycle Processes and Onboarding

### Introduction

This guide ensures that manufacturer End-of-Life (EoX) dates are sourced from reliable manufacturer resources and reflect the most recent data or official announcements.

### Customer Checks

#### 1. EoX Data readiness

TBC

<table border="1" id="bkmrk-%23-task-link-1-abc-2" style="border-collapse: collapse; width: 100%;"><colgroup><col style="width: 9.68259%;"></col><col style="width: 57.0635%;"></col><col style="width: 33.3731%;"></col></colgroup><tbody><tr><td class="align-center">**No**</td><td class="align-center">**Task**</td><td class="align-center">**Link**</td></tr><tr><td>1</td><td>Check manufacturers data quality under Netos Core on Product Feed menu</td><td>[https://docs.netos.io/books/netos-core-data-pipelines/page/data-pipeline-scenarios-guide](https://docs.netos.io/books/netos-core-data-pipelines/page/data-pipeline-scenarios-guide)</td></tr><tr><td>2</td><td>Ensure [Data Feed](https://docs.netos.io/books/netos-core-data-pipelines/page/data-pipeline-audit-run-history) has run successfully and completed </td><td>[https://docs.netos.io/books/netos-core-data-pipelines/page/data-pipeline-audit-run-history](https://docs.netos.io/books/netos-core-data-pipelines/page/data-pipeline-audit-run-history)</td></tr></tbody></table>

#### 2. Data Integrity

Based on the outputs from Point 1 above, do the followings:

1. Check last scrape date from the official manufacturers webpage, for example, Meraki manufacturer had the latest EoX date announcement was dated on Dec 19, 2025 (as shown on red arrow):[![image.png](https://docs.netos.io/uploads/images/gallery/2026-01/scaled-1680-/YhRuHEM6JJygOp2I-image.png)](https://docs.netos.io/uploads/images/gallery/2026-01/YhRuHEM6JJygOp2I-image.png)
2. Sample data check

The following steps outline the process to ensure that End-of-Life (EoX) dates for each manufacturer are prepared, validated, and successfully uploaded into Netos Insight Lifecycle Analysis.

[![image.png](https://docs.netos.io/uploads/images/gallery/2026-01/scaled-1680-/JEPLBQcl4AWfWSvT-image.png)](https://docs.netos.io/uploads/images/gallery/2026-01/JEPLBQcl4AWfWSvT-image.png)